What the **** moment from Airtel

11 Aug

I know operators are looking to increase efficiency. Sometimes however they can go overboard.

For the last several months they have been sending text messages reminding me that the bill is due (NOTE this starts much before the due date). I get at least 2 messages for every billing cycle. Its annoying because I have never defaulted and I dont need cute SMSs reminding me. But still its okay…
Yesterday was the so called “icing” on the cake..and the guy/department who thought about it should be “rewarded”.

I get a call and pick the phone up. Its a bloody “Automated Message” from Airtel reminding me that my bill is due in 2 days…so I hang up and the bloody thing calls again…

I have 2 SIMS attached to this account, another call went to that phone as well… I called the support center and told the kind lady that if I get another phone call, I will cancel my subscription.

An hour AFTER I talked to the support desk…another call…

What a dumb idea !!! Mobile number portability..where art thou?

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6 Responses to “What the **** moment from Airtel”

  1. Pushpa August 12, 2010 at 7:31 pm #

    Vijay- somebody is really pissed bad:)

  2. bach August 19, 2010 at 8:35 pm #

    Lol 🙂
    Understandable.. its Airtel.

  3. praneshachark August 20, 2010 at 4:20 am #

    Its really bad and its true. this calls, sms mails etc., are irrititating. I think because each desk works independently from various locations not having interconnectivity/updates cu;stomers and in particular prompt customers face the wrath. I fully endorse ur point vijay after paying promptly if this happens u feel irritated frustrated what not!!!!
    let us hope thing will improve atleast for next generatoin

  4. flowers and gifts to bangalore. August 31, 2010 at 5:18 pm #

    That’s true, i also have airtel no. and i feel the same…airtel is really getting worst with it’s promoting ideas.

  5. M O H A N September 23, 2010 at 6:04 am #

    Since these guys are not going to listen to you, start delaying all your payments!!! Value for their messages.


    • Vijay September 23, 2010 at 6:06 am #

      Ha ha.. Good idea…

      Sent from my Mobile Device

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